Contact Us

On arrival you will be booked in by a receptionist and move onto a Gateway interview which will last no longer than 10 minutes. The assessor will determine the best way we can help you. This could be:

• Information to help you resolve your enquiry
• Signposting to another agency or organisation
• Referral to an internal department
• Appointment to see an adviser at a later time or date (including Monday evenings at our Rayleigh office for residents of Rochford District at our discretion and when resources are available)
• Telephone call back
• Waiting to see an adviser for a full interview

This service allows us to provide you with an efficient service and one that resolves your issues as soon as possible within the limited resources we have available.

	Rayleigh	Rochford
Address	Civic Suite	Back Lane
	Hockley Road	Rochford
	Rayleigh	Essex
	Essex	SS4 1AY
	SS6 8EB
Telephone	0844 477 0808	(Both offices)
	Calls cost 5p per minute	(Mobile charges vary)